Ticket Terms and Conditions
Ticket Terms & Conditions
This ticket (“ticket”) is a revocable license, which may be withdrawn at any time, with or without cause. By purchasing this ticket and attending an event hosted by SoCal Arena Company, LLC (“SCAC”) and/or at Acrisure Arena (the “arena”) ticket holder (“holder”) and all of holder’s guests or companions agree to the terms and conditions as set forth below and in full at acrisurearena.com/ticket-terms (the “T&Cs”). SCAC shall at its election withdraw or terminate holder’s rights upon any breach of any of these T&Cs or any arena, AHL (defined below) or G League (defined below) rules or policies, or refund to holder the printed ticket retail price. Resale or attempted resale is prohibited. SCAC may refuse admission to or eject any person whose conduct SCAC deems disorderly, obnoxious or unbecoming. The location, date and/or start time of this event is subject to change. Accessible seating is not guaranteed. Unauthorized and stolen tickets are void. Breach of these T&Cs shall subject holder to all legal remedies available to SCAC and arena licensees.
During AHL games, despite enhanced spectator shielding measures, pucks still may fly into the spectator area. Serious injury can occur. Stay alert at all times including during warmup and after play stops. If struck, immediately ask usher for directions to medical station. For all events at the arena, holder voluntarily assumes all risk and danger of personal injury (including death) and all other hazards arising from, or related in any way to, the event, whether occurring prior to, during, or after the event, however caused and whether by negligence or otherwise, and releases SCAC, SHP Development LLC (“SHPD”), LAL G League, LLC the H.N. and Frances C. Berger Foundation, the American Hockey League (“AHL”), the AHL member clubs, the NBA G League and each of their respective affiliates, parents, subsidiaries, agencies, departments, subdivisions, related entities, owners, governors, trustees, officers, directors, partners, shareholders, members, principals, employees, and agents (collectively, the “AHL” and “G League” respectively) from any and all claims arising from or relating to such causes.
Holder assumes all risks related to COVID-19, which has been declared a worldwide pandemic by the World Health Organization, is extremely contagious and is believed to be spread mainly from person to person contact, and shall abide by all arena and AHL policies and protocols intended to prevent and/or control the spread of COVID-19.
Holder grants SCAC, SHPD, the G League and the AHL (collectively, the “permitted entities”) permission to record holder’s image, name, voice, likeness, actions and/or statements in any image, footage, or display, whether live or recorded, which may be taken at the game or at the arena, and to the use of same by the permitted entities at any time, for any purpose (including advertising or promotional purposes), and in any media now known or subsequently developed without additional compensation. The permitted entities reserve the right to modify any arena and/or AHL and/or G League policies, including this release, without notice.
Tickets may not be used for advertising, promotion or other unauthorized trade purposes without prior written consent of SCAC, SHPD, and/or the AHL and/or the G League or their applicable member clubs, as applicable.
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NBA G League Ticket Terms and Conditions
Ticket Terms & Conditions
Ticket Back Language
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Please read the following terms carefully as they govern your rights under the ticket and contain a binding, individual arbitration and class-action waiver provision by which you give up the right to file a lawsuit in court individually or as part of a class action with respect to any disputes relating to the ticket or the specified game or event for which it is issued.
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This is your ticket, present at entry gate for validation. The barcode will only scan once, duplicate tickets or barcodes will be refused entry. All ticket sales are final. No refunds, credits or exchanges except as provided herein or as required by applicable law. The sole and exclusive remedy (if any) if admission is refused or revoked, or the event is cancelled and not rescheduled, is a refund of up to the ticket’s face value set by the team (the “Face Value”). To the fullest extent permitted by applicable law, and except for liability that cannot lawfully be excluded or limited, in no event shall the Coachella Valley Firebirds, Coachella Valley Lakers, AHL, NBA G League, or SoCal Arena Company, LLC be liable for any special, consequential, incidental, indirect or exemplary damages of any kind, or any damages beyond the Face Value of the ticket, including, without limitation, any amount paid in excess of Face Value for this ticket.
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This ticket is a revocable license, and the purchaser and/or bearer of tickets to the Event (as defined below), and any individual seeking entry to the Event through the use of a ticket, including minors and all other attendees accompanying any ticket bearer (on whose behalf the purchaser and/or bearer represents they are authorized to act for purposes of agreeing to these terms) (each of the foregoing hereinafter a “Holder”), agrees that this ticket license is subject to these terms and conditions, as well as any additional terms and conditions established by SoCal Arena Company, LLC (“SCAC”), SHP Development LLC (“Firebirds”) LAL G League, LLC and/or its affiliates (“LALG”), the NBA G League and/or its affiliates (the “G League”), the American Hockey League and/or its affiliates (the “AHL”, together with SCAC, Firebirds, LALG, the G League, and AHL, each, an “Arena Party” and collectively the “Arena Parties”) and Acrisure Arena or any operator of the arena or related arena grounds (including, without limitation, parking areas and entry gates) (the “Arena”) at which the event or any surrounding activities (in whole or in part) for which this ticket is issued (the “Event”) is held (collectively, all such additional terms, “Supplemental Terms”). Supplemental Terms include the health and safety requirements and other terms set forth at acrisurearena.com/ticketterms (the “T&Cs”). By purchase, acceptance and/or use of this ticket and/or entering (or seeking entry into) the Arena, the Holder is deemed to have read all terms (including all Supplemental Terms) and agreed to be bound by them. The Holder also acknowledges that these terms or the Supplemental Terms may be updated at any time, and by purchase, acceptance and/or use of this ticket, the Holder additionally agrees to all such updated terms. The Holder must also comply with all federal, state and local laws, rules and regulations. SCAC shall at its election withdraw or terminate Holder’s rights upon any breach of any of these T&Cs or any Arena, AHL or G League rules or policies, or refund to Holder the Face Value. The Event date and time (and gate opening) are subject to change at the applicable Arena Party’s sole discretion, and no such change shall entitle the Holder to a refund or other remedy. The Holder may be relocated in the applicable Arena Party’s sole discretion, and no such relocation shall entitle the Holder to a refund or other remedy if the Holder is relocated to a seat or location of comparable Face Value. Accessible seating is not guaranteed. Unauthorized and stolen tickets are void.
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Please read this section carefully – it may significantly affect your legal rights, including your right to file a lawsuit in court. You have the limited right to opt out of the arbitration agreement in this paragraph as set forth below. This is a summary of mandatory terms.
For full terms related to dispute resolution, please visit nba.com/termsofuse and review sections 17, 18 and 19 therein, which terms you agree will apply, except as provided herein. Should any current or future dispute, claim or cause of action related to this ticket or the Event arise between the Holder and an Arena Party, a written notice (a “Dispute Notice”) must be sent with the following information: (i) name, contact information (address, telephone number, and email address), and account information if applicable; (ii) a description of the nature and basis of the dispute; and (iii) a description of the nature and basis of the relief sought, including a calculation for it. If the Holder has a dispute, they shall send the Dispute Notice to boxoffice@acrisurearena.com.
The Holder and the applicable Arena Party agree to make a good-faith effort to resolve the dispute for at least 60 days (the “Negotiation Period”) following receipt of the Dispute Notice. If the parties cannot resolve the dispute within the Negotiation Period, the dispute shall be resolved by binding arbitration. The arbitration shall be administered by National Arbitration and Mediation (“NAM”) and heard by a single, neutral arbitrator. The NAM Rules shall govern the payment of all arbitration fees. Notwithstanding the foregoing, the applicable Arena Party will consider a request to reimburse your portion of the arbitration fees upon a showing of hardship in its sole discretion and assuming you do not qualify for a waiver from NAM. All issues are for the arbitrator to decide except the following items (which are for a court of competent jurisdiction to decide): (i) issues that are specifically reserved for a court; (ii) issues related to the scope and enforceability of the arbitration provisions; and (iii) whether a dispute can or must be brought in arbitration.
To the fullest extent permitted by law, the Holder and each Arena Party agrees that all disputes shall be arbitrated on an individual basis and waive any right to litigate in court or arbitrate any claim as a class action, representative action, or class arbitration. To the fullest extent permitted by law, the Holder and each Arena Party waives the right to a jury trial.
There are also additional procedures for “mass filings,” as set forth in the NAM Rules. In addition, these terms and any disputes between you and an Arena Party will be governed by the laws of the State of California without regard to its principles of conflicts of laws. To the fullest extent permitted by law, the state and federal courts of Riverside County, California shall have exclusive jurisdiction over any disputes between you and an Arena Party (except for disputes brought in small claims court) that are not subject to arbitration. If the Holder does not consent to this clause, the Holder must immediately leave or not enter the Arena. You have the right to opt out of arbitration under these Terms by sending the applicable Arena Party a personally signed, written notice of your decision to opt out via email to boxoffice@acrisurearena.com within the earlier of the Event date or thirty (30) days after purchase of your ticket. Such an opt out will not opt you out of an arbitration agreement you might otherwise have with any Arena Party.
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The Holder agrees not to create, transmit, distribute, misappropriate or sell (or aid in creating, transmitting, distributing, misappropriating or selling), in any media now or hereafter existing, any description, account (whether text, data or visual, and including (without limitation) play-by-play data), picture, photograph, image, video, audio, livestream or other form of exploitation or reproduction of the Event (collectively, “Event Works”). Notwithstanding the foregoing, the Holder agrees that by using this ticket to enter the Event, the Holder shall grant to the Arena Parties an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Event Works. The Arena Parties shall not be responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor them.
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To ensure that all Event patrons agree to, and comply with, all Safety Requirements and all other Arena Party rules, this ticket may not be resold or offered for resale on any platform other than a platform expressly authorized by the applicable Arena Party. Without limiting the foregoing, any transfer of this ticket to any person who fails to satisfy any Safety Requirement may be voided by the applicable Arena Party and this ticket cancelled.
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Breach of any of these terms, failure to comply with Safety Requirements or G League, AHL, Team and/or Arena rules, or the refunding to the Holder of the Face Value, shall automatically terminate any rights that the Holder may have hereunder; shall render illegal and unauthorized the Holder’s use of the ticket for any purpose; and shall authorize the Arena Parties to withdraw the ticket, refuse admission to the Arena, or eject the Holder from the Arena, without refund or credit in each case, and subject the Holder to all legal remedies available to the Arena Parties.
Exhibit A – Website Language
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Warning! During AHL games, despite enhanced spectator shielding measures, pucks still may fly into the spectator area. Serious injury can occur. Stay alert at all times including during warmup and after play stops. If struck, immediately ask usher for directions to medical station.
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The Holder expressly acknowledges an inherent risk of exposure to a communicable disease (including COVID-19) exists in any place where people gather and that no precautions (including the Safety Requirements described herein) can eliminate the risk of exposure to a communicable disease. A communicable disease can be extremely contagious and can lead to severe illness and death. While people of all ages and health conditions may be adversely affected, certain categories of people have been identified by public health authorities as having greater risk based on age and underlying medical conditions. The Holder of this ticket voluntarily assumes all risk and danger of personal injury (including death), sickness (including illness and other risks of exposure to any communicable disease or illness, or a bacteria, virus or other pathogen capable of causing a communicable disease or illness), lost, stolen, damaged or confiscated property, and all other hazards arising from, or related in any way to, the Event (including complying with the Safety Requirements), whether occurring prior to, during or after the Event, however caused and whether by negligence or otherwise.
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This ticket and the Holder’s admission to the Arena are subject to all safety and health requirements and policies relating to any communicable and/or infectious disease, virus, bacteria or illness, including COVID-19 and any strains, variants or mutations thereof (collectively, “Communicable Disease”), put in place by the Arena Parties, including any such policies and requirements described in the Supplemental Terms (collectively, the “Safety Requirements”). The Holder acknowledges and agrees to comply with the Safety Requirements and acknowledges and agrees that attendance at the Event is conditioned on such compliance. The Holder agrees, on behalf of the Holder and Holder’s Related Persons (defined below), that the Holder and each such other individual will not attend the Event if any such individual has been directed by a healthcare provider or public health authority to quarantine, isolate, or otherwise refrain from interacting with members of the public due to a diagnosis of or exposure to COVID-19 or any illness or other medical condition.
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On behalf of the Holder and the Holder’s Related Persons (defined below), the Holder further hereby releases (and covenants not to sue) each of the Released Parties (defined below) with respect to any and all claims that the Holder or any of the Holder’s Related Persons may have (or hereafter accrue) against any of the Released Parties and that relate in any way to (i) exposure to COVID-19 or any Communicable Disease; (ii) entry into, or presence within or around, the Arena or the Event (including all risks related thereto) or compliance with any protocols or Safety Requirements applicable to the Event; or (iii) any interaction between the Holder and the Holder’s Related Persons, on the one hand, and any personnel of any of the Released Parties present at the Event, on the other hand, in each case whether caused by any action, inaction or negligence of any Released Party or otherwise.
As used herein:
- “Related Persons” means the Holder’s heirs, assigns, executors, administrators, next of kin, anyone attending the Event with the Holder or for whom Holder has obtained an Event ticket (which persons the Holder represents have authorized the Holder to act on their behalf for purposes of these terms), and other persons acting or purporting to act on the Holder’s or their behalf.
- “Released Parties” means: (i) the G League, the AHL and their respective teams (including LALG and Firebirds), and each of their respective direct and indirect owners, affiliates, players and coaches, administrators, designees, licensees, and other personnel; (ii) SCAC, Firebirds, LAL G League, LLC, The H.N. and Frances C. Berger Foundation, and the direct and indirect owners, lessees and sublessees of the Arena; (iii) all third parties performing services at the Arena; (iv) any parents, subsidiaries, affiliated and related companies of each of the entities described in clauses (i)-(iii); and (v) the officers, directors, owners, members, managers, partners, employers, employees, agents, contractors and sub-contractors (and employees of such contractors and sub-contractors), insurers, representatives, other personnel, successors and/or assigns of each of the foregoing entities and persons described in clauses (i)-(iv), whether past, present or future and whether in their institutional or personal capacities.
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The Holder and the Holder’s belongings may be searched upon entry into the Arena and/or other security checkpoints, prohibited items (which may include, without limitation, bags) may be confiscated at the sole discretion of the Arena Parties, and the Holder hereby consents to the foregoing and waives any related claims that might arise against the Arena Parties. If the Holder elects not to consent, the Holder will be denied entry into the Arena without refund or credit.
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Holder grants the Arena Parties (and their respective sponsors, licensees, advertisers, broadcasters, designees and agents) permission and an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to utilize the Holder’s image, likeness, actions and statements in any live or recorded audio, video, film, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Event in any medium, whether now known or hereafter created, or context for any purpose, including commercial or promotional purposes, without further authorization or compensation.
In addition, where facial scanning or other biometric technology is used in connection with the Event, the Holder acknowledges that, subject to applicable law (including the California Consumer Privacy Act), the Arena Parties and/or their authorized service providers may collect or process certain facial or other biometric information, including a scan of face geometry, for identity verification, security, access or other purposes disclosed to the Holder. Any collection, use, disclosure, retention or deletion of such information will be subject to applicable law and the privacy policy or other privacy notice applicable to the particular technology or venue. Where required by applicable law, any additional notice or consent will be provided or obtained in connection with the use of such technology.
The Arena Parties reserve the right to modify any Arena Party policies, including this release, without notice.
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This ticket may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the applicable Arena Parties. Without limiting the foregoing, the Holder agrees not to give or offer this ticket in a manner that would constitute a violation of the U.S. Foreign Corrupt Practices Act, any other anti-bribery law or regulation, or any conflicts of interest law, regulation, or policy.
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Except as specifically provided herein, if any provision of these terms or the Supplemental Terms is held by a court of competent jurisdiction to be unlawful, void, invalid, or unenforceable, that provision shall be deemed severed and the remaining provisions shall remain in full force and effect.
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